Privacy Statement

The last update to our Privacy Policy was posted on 3 January, 2016. This document governs the privacy policy of our Website, https://momentsfromtheheart.com/.

What Information We Collect

When you use our website, we automatically collect certain computer or mobile device information, including your IP address, your service provider, and web browser. When you complete a form on our website, contact our studio, set up a photography session, and purchase photos, we collect personal information such as your name, address, phone number, and credit card information.  Our website uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to personalize the content that you see on our Website.

Your Photos

Your photos are processed and stored on a secured network. I use photo labs that work exclusively with professional photographers and are committed to client security and privacy.

When I take photos of you and your family, I retain ownership of the original photographs.  When you purchase digital images, you also get the right to print and publish those photos. Your photos are absolutely private ~~ unless you give me explicit permission on a per-picture basis to show them to other prospective clients. The print lab I use is exclusive to professional photographers. The company I partner with for large-scale canvases also works only with professional photographers. I offer several discrete packages perfect for storing personal images. If you purchase digital images as part of your package, I deliver them burned to an optical drive and can password protect the image files themselves.

Third Party Vendors

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following link:

http://www.google.com/policies/technologies/ads

This site uses Google Analytics. This site has implemented features based on Display Advertising, including Remarketing, Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting). Third-party vendors, including Google, may show our ads on sites across the Internet. This site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to this website. This data reports how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to your site.

You can go to Google’s Ads Settings to opt-out of Google Analytics for Display Advertising as well as customize the Google Display Network ads you are presented.

We use data from Google’s Interest-based advertising and 3rd-party audience data (such as age, gender, and interests) with Google Analytics to determine additional web site content, advertising content, and other business processes

How Information is Used

We use device information, page views, and network data to analyze trends among our site visitors and to help improve our website.  We use the personal information you  provide to improve our offerings, to communicate with you about existing orders and new products and services, and to confirm, track and deliver your orders.

We may use our business partners to provide contracted services for our business, including, but not limited to processing credit cards, printing and processing your photos, hosting our website, shipping products to you, or advertising. Our partners are only authorized to use your information as provided within this Privacy Policy.

We use industry standard technologies such as secure routers and fire walls to make sure that your personal information is safe.

Disclosure

We may disclose your personal information as required by law or in case of violation of our legal terms.

Changing Your Information

You may change your personal information at any time using our website contact form or phone. You can always opt out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law

“Do Not Track” Settings

Some web browsers have settings that enable you to request that our Website does not track your movement within our Website. Our Website does not obey such settings when transmitted to and detected by our Website.

Protecting Your Child’s Privacy

We follow the Children’s Online Privacy Protection Act (COPPA). Even though our website is not designed for use by anyone under the age of 18 (child), we realize that a child may attempt to access our website. We do not knowingly collect information from a child. If you are a parent or guardian and believe your child is using our website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child is accessing our website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our website.

Our Email Policy

We fully comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.

Use of Credit Cards

We use our commercially reasonable efforts to make sure that your credit card number is kept STRICTLY CONFIDENTIAL by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

Changes to Our Privacy Policy

We will notify users by a message on our home page that our Privacy Policy has changed. We will also change the “Last Updated” date at the beginning of this Privacy Policy.

Questions about Our Privacy Policy

If you have any questions about our Privacy Policy, please contact us using the Contact us information found on our Website.